How much is shipping?
Exact shipping costs for this project are not yet known. Due to the ongoing worldwide pandemic, shipping costs range widely and delivery schedules for both manufactured goods and fulfilled orders are very volatile.
In order to make sure nobody is over-charged, shipping will be collected after the campaign, closer to fulfillment via Backerkit.
Domestic shipping is usually fairly straightforward thanks to media mail (on book-only orders), but international shipping can be anywhere from $10 USD to $40 USD (and sometimes more), depending on what’s being shipped and where it’s going.
As such, shipping will be collected post-campaign via Backerkit. Surveys will go out first, and once we’re ready to begin fulfillment a few months later we’ll send out reminders a couple of weeks before shipping gets charged, once the prices are in the system and accurate rates are set up globally.
Last updated: May 02, 2024 06:58
When will shipping be charged?
Due to fluctuating global shipping rates, we will be charging shipping fees at a later date. We will keep you updated through Kickstarter Updates for when shipping fees will be applied to your survey. Thank you for your patience and understanding!
Last updated: June 05, 2024 13:55
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.